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Flexi Tennis Leagues

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Privacy Policy

Flexi Tennis Leagues is committed to protecting your personal information and your right to privacy. This privacy statement explains how we collect, process, and use information about you when you use and interact with our website.

Information We Collect and How We Collect It

Information collected at Sign up

When you sign up to Flexi Tennis Leagues, we will collect Personal Data such as your first name, last name, phone, and email address as necessary to provide our primary service of facilitating sport scheduling.

Your content

We collect your feedback in the upload score section to help promote or address your playing experience. Your feedback may be made public to help inform other users of your experience.

Processing your payment

When you register to play in a league, your payment information is processed through Stripe, a third-party payment processor. Stripe will collect, use and process your information, including payment information, in accordance with their privacy policies.

You can access their privacy policy via the following link: https://stripe.com/gb/privacy

How We Use Your Information

Account visibility

By signing up, you implicitly consent that your Personal Data can be viewed by other Flexi Tennis Leagues members to facilitate scheduled matches.

Email notification
Automatic email notifications

Automatic emails are put in place to help with the facilitation of matches by alerting the parties involved of important updates. When you register to play in a league, you will receive an automatic email outlining your registration or receipt if you have made a purchase. Furthermore, you will receive email notification for new messages and pending scores that are waiting for you.

Email Marketing Campaign

To keep you updated with the latest news and events, your email will automatically be placed in our marketing campaign when you sign up. If you do not want to be subscribed in our marketing campaign, you can opt out by clicking on the ‘unsubscribe’ link located at the footer of those marketing emails.

How Is The Information Protected?

Flexi Tennis Leagues places security measures such as firewalls, data encryption, physical access controls to our data centre, and taking continuous backups of all data to ensure your Personal Data is protected.

While we are dedicated in providing protection for your Personal Data, you are responsible for securing and maintaining the privacy of your password and Account/profile registration information and verifying that the Personal Data we maintain about you is accurate and current.

Use of Cookies and Similar Technologies

We make use of cookies and similar technologies (particularly HTML5 local storage) to give you a better experience with this website. A cookie is a small text file that is stored within your browser, and passed back to the server every time a page is requested. It is used to provide personalized content to the user depending on the values set in the cookies. For our purpose, cookies are only stored through the use of necessary services like Google Analytics and Stripe to provide essential data or service critical to the use of our website.

HTML5 local storage is a way for websites to store small amounts of data in your browser that can only be read client-side. We are using local storage to store your personalized authorization token so you’ll be able to authenticate into the website.

Google Analytics

Flexi Tennis Leagues uses the industry-standard Google Analytics platform to collect data related to how users are using the site. This means that cookies are stored in the user’s computer to track data. We use this data in an aggregated form in order to figure out overall site traffic, how long users spend on the site, how long pages take to load, the user’s device information, and how various marketing campaigns have performed and so on.

You can opt-out of having made your activity available to our Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

Stripe payment

Since we use the Stripe payment gateway for handling payments for league registrations, it uses cookies for making credit card transactions on the website without storing any credit card information.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

Age of Consent

By using this website, you consent that you are 18 and over.

Changes to This Privacy Policy

This Privacy Policy is effective as of 01/04/20 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

How You Can Opt-out of Data Collection/Usage

If you would like to delete your account, please send an email to support@flexitennisleagues.com

If you no longer want to be subscribed in our marketing campaign, you can opt out by clicking on the ‘unsubscribe’ link located at the footer of those marketing emails or email us with the request.

Contact Information

If you have any questions regarding the privacy policy or would like to reach out to us for any other reason, please email us at support@flexitennisleagues.com